Frequently Asked Questions

Once tracking information becomes available, use the tracking link associated with your order or visit Track Your Order.

You'll receive a shipping confirmation with tracking information once your order ships. Visit Track Your Order for the latest available status.

Products offered as preorder display their expected fulfillment information directly on the product page. Always review that information before ordering.

Review body and garment measurements in our Size Guide, then check the individual product page for fit notes and garment-specific dimensions.

Review our Returns & Refunds Policy for current eligibility, conditions, and instructions before starting a return.

Some products may return, while others may not. If a restock notification option is available, use it directly on the product page.

You should receive an order confirmation email once your order is successfully placed.

Order modifications cannot be guaranteed. Contact Client Services as soon as possible with your order number. Requests will be reviewed based on the current status of the order and applicable store policies.

Contact Client Services as soon as possible with your order number. Address changes will be reviewed based on the current order status.

Cancellations cannot be guaranteed. Contact Client Services as soon as possible with your order number, and we will review your request based on current order status.

Contact Client Services with your order details as soon as possible so we can review and assist where possible.

Contact Client Services with your order number and a description of the item received.

Contact Client Services with your order number and, where possible, a photo of the item and packaging.

Contact Client Services with your order number so the team can review your order details.

Available payment methods are shown at checkout.

Payment timing is shown at checkout and may vary for preorder items. Review the preorder information on the product page for details.

Available checkout options are shown at checkout and may vary based on store configuration.

Declines can occur for a number of reasons related to your payment provider. Please verify your details or contact your card issuer, or reach out to Client Services if the issue continues.

Available installment options, if offered, are shown at checkout.

Where taxes apply, the checkout experience will display applicable charges according to store configuration and destination.

Available payment methods, including gift cards if offered, are shown at checkout.

Please review our Shipping Policy for current destinations and availability.

Shipping rates are shown at checkout and detailed in our Shipping Policy.

Please review our Shipping Policy for current methods, destinations, and timing.

Please review our Shipping Policy for current processing information.

Use the tracking link in your shipping confirmation email, or visit Track Your Order.

Tracking updates depend on the carrier and can occasionally lag behind the physical shipment. If your tracking has not updated for an extended period, contact Client Services.

Delays can occasionally occur with carrier services beyond our control. Contact Client Services with your order number if you have concerns about a delayed shipment.

Check with household members, building management, or neighbors, then contact Client Services with your order number if the package cannot be located.

Please review our Shipping Policy for current international availability.

Please review our Shipping Policy for information on duties, taxes, and responsibility by destination.

A preorder allows a customer to purchase an item before it is ready for standard fulfillment. Products offered as preorder display their expected fulfillment information directly on the product page.

Preorder items are clearly labeled on the product page and at checkout.

Refer to the confirmed fulfillment window shown on the individual product page and applicable preorder information. Do not rely on timelines shown for a different product.

Payment timing for preorder items is shown at checkout and on the product page.

Contact Client Services with your order number, and we will review your request based on current order status and applicable store policies.

Please review our Shipping Policy for information on how mixed orders are handled.

Estimated fulfillment windows may be subject to change. Always refer to the most current information shown on the product page.

Updates on your order, including preorder items, will be communicated to the email address provided at checkout.

Please review our Returns & Refunds Policy for exact eligibility, deadlines, and conditions.

Review our Returns & Refunds Policy for current instructions before starting a return.

Eligibility varies by product and condition. Please review the exclusions listed in our Returns & Refunds Policy.

Please review our Returns & Refunds Policy for current eligibility on preorder items.

Please review our Returns & Refunds Policy for current final-sale terms.

Please review our Returns & Refunds Policy for current exchange availability and process.

Please review our Returns & Refunds Policy for current refund processing information.

If a return does not meet policy conditions, Client Services will contact you with more information.

Review our Size Guide for body and garment measurements, then check the specific product page for fit notes.

No. Fit may vary according to style, fabric, construction, and intended silhouette. Always review the fit notes and garment-specific measurements on the individual product page.

Body measurements refer to you; garment measurements refer to the finished piece. Our Size Guide explains both in detail.

Relaxed fit indicates additional ease through the body for comfort and layering.

Oversized fit is intentionally larger in proportion, with increased volume.

Compare the garment measurements with a similar item you already own and consider the intended fit before selecting your size.

Yes. Review the Size Guide for the relevant body measurement table and always check the individual product's fit note.

Garment measurements and fit notes are listed on the individual product page, under the Size & Fit or Materials section.

Fabric composition and material details are listed on the individual product page under Materials.

Care instructions are listed on the individual product page and on the garment's care label.

Country of origin is listed on the individual product page where confirmed.

Color may appear slightly different depending on your screen settings and lighting conditions.

Fabric weight, where specified, is listed on the individual product page under Materials.

House Signatures are intended to remain consistent, while seasonal styles may evolve between collections.

Style or SKU information, where applicable, is listed on the individual product page.

Specific material, sourcing, manufacturing, or sustainability information should only be communicated where verified for that product. Review the individual product details for confirmed information.

Availability is shown on the product page and updates as inventory changes.

A Limited label indicates a style produced in a smaller run or for a defined period, as noted on the product page.

Some products may return, while others may not. If restock notifications are available for an item, use the notification option on the product page.

Where available, use the notification option on the product page to be alerted if the item returns.

Adding an item to your cart does not guarantee availability until checkout is complete.

Yes, in cases of high demand a product may sell out before checkout is completed.

House Signatures are intended as an ongoing part of the wardrobe, though individual colorways or sizes may vary in availability over time.

Account requirements, including guest checkout availability, are shown at checkout.

Select the account icon in the site navigation to create an account or sign in.

Use the "forgot password" option on the sign-in screen to reset your password.

Order history is available in your account once signed in.

Where available, use the wishlist or save option on the product page.

Update your details within your account settings once signed in.

An account manages your orders and information. Heritage Club is a correspondence and access layer that may connect with your account over time.

Heritage Club is the private correspondence and membership layer of Inherited Wealth, built around values, sport, culture, and community.

Heritage Club is currently designed as a complimentary membership unless otherwise stated.

Members receive Field Notes correspondence and, where available, early access, private releases, restock notices, and invitations.

Heritage Club is designed around correspondence, early access, select releases, editorial content, and future community experiences rather than a traditional points-based loyalty system.

Heritage Club is not built primarily around discounts. Select offers may be provided in the future, but the focus is access, correspondence, products, and experiences.

Complete the membership form on the Heritage Club page with your name, email, and any interests you'd like to share.

Preferences can be updated at any time through your correspondence settings or account, once available.

You may unsubscribe from correspondence at any time using the link included in any Inherited Wealth email.

Yes. Inherited Wealth partners selectively with retail partners. Visit our Wholesale & Retail Partnerships page to learn more.

Boutiques, country clubs, pro shops, resorts, and other retail environments aligned with the Inherited Wealth customer are welcome to apply.

Submit your retailer information through the Wholesale application form.

The wholesale architecture is designed to support Brandboom integration. Current availability should be confirmed through the Wholesale page.

The application requests business, buyer, location, and assortment information. See the Wholesale page for the complete form.

No. Each application is reviewed for fit, market, and retail positioning.

Retailers outside the United States are welcome to submit an inquiry. Availability, territory, and terms may vary by market.

Information is used according to our Privacy Policy and the communication preferences you select.

Use the unsubscribe link included at the bottom of any Inherited Wealth email.

Follow the opt-out instructions included in any Inherited Wealth SMS message.

Please review our Privacy Policy for current information on data handling.

Contact Client Services or refer to our Privacy Policy for information on submitting a privacy request.